One thing is certain; being an IT consultant is a thankless job.
No matter what kind of effort you put at work, people still complain. Being an IT consultant is a demanding job that can keep you on your toes. A lot of expertise and skills are required in this genre of work and more importantly, patience among the other virtues, as something goes awry in the IT field and the personnel is expected to fix everything in no time at all. We, at VRS Tech provide a wide variety of IT solutions to our clients, where our talented IT consultants are capable of solving all your IT troubles irrespective of the complexity of the problem.
This article is to enlighten the public of the most common troubles, the IT consultants face, who are usually overburdened with work and still have to put up the happy faces for the sake of the customers.
- All IT consultants are IT pros, but not the vice-versa
For IT consultants, it is a double whammy; they have to be thorough in their subject and at the same time have to be customer friendly. The IT consultants should be flexible to work at any time of the day, adjusting the work, switching from one task to the other to make everyone happy at the same time. However, the IT pros, always keen to finish the work completely without any interference, cannot make a good consultant.
- Client’s perspective of an IT consultant – Mr. Know-all
A client will always consider an IT consultant to be a miracle worker. He expects them to know everything from end to end. They cannot differentiate between IT consultants who specialise in PABX systems from a digital video recorder repair guy or an audio visual setup technician.
- Can you check this one too, a bit?
Small to mid-sized business clients are usually hard-pressed for money and do not hire an in-house technician. Quite naturally, they depend on the IT consultants for assistance. Starved for IT help, they merely bombard the IT consultants with all their IT related troubles when they show up. In fact, the companies make a practice of allotting extra time for such unplanned tasks to make sure the IT consultants meet the next appointment on time.
- IT consultant also a sales guy?
As discusses earlier, the IT consultant’s job unlike an IT pro, does not stop at providing IT solutions alone. He needs to be a sales person as well, just so the company can get more business. The personnel should aim at customer satisfaction more than just having done with his work.
- Constant Learning
Continuous learning is a part and parcel of an IT consultant’s job. Unless the technician keeps himself up-to-date with technologies, he cannot survive in the industry. He has to keep updating himself with the newer technologies.
Our IT consultants are always on call, contact VRS Tech at +971 55 5182748 for more details on the IT services we provide.